Job Description
Field Service Engineer\n\nLocation: London\n\nSalary: Extremely Competitive Salary\n\nVacancy Type: Permanent\n\nJoin a market leader shaping the future of cleaning technology!\n\nWith over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. \n\nWe're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum!\n\nThe Role \n\nAs a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites. \n\nNo two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise.\n\nWhat You'll Be Doing \n\nDiagnosing, servicing and repairing a wide range of cleaning equipment\nDelivering first-class customer service on-site\nCarrying out planned maintenance and safety testing\nManaging van stock and ordering parts efficiently\nRecording work in real time using our digital systems\nProviding clear and accurate service reports after every visit\nContributing ideas to improve systems and ways of working\nWhat We're Looking For \n\nExperience in a Field Service Engineer or similar role\nStrong mechanical and electrical troubleshooting skills\nHands on expertise with tools and diagnostic equipment\nCustomer focussed with excellent communication skills\nFull UK manual driving licence\nWhy Join ICE? \n\nBe part of a fast-growing, forward thinking business\nWork with cutting-edge robotic cleaning technology\nOngoing training, development and career progression\nA company dedicated to sustainability and innovation\nBenefits That Work For You \n\nWe believe that great people deserve great support.
That's why we offer a comprehensive benefits package:\n\nReward Gateway Access - exclusive discounts and perks\nHealth Shield - everyday healthcare support\nLife Assurance - for peace of mind\nPrivate Medical Cover\nCompany Pension Scheme\nEmployee Assistance Programme - 24/7 wellbeing support\nLong Service Awards\nGenerous Annual Leave and Birthday Day Off\nHoliday Buy Back Scheme - flexibility when you need it\nJoin a team that's raising the standards across the industry - your next opportunity starts here!\n\nTo Apply \n\nIf you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment limited, please do not hesitate to apply
